Payment and billing

To use your DeepScan service with your GitHub private repositories or beyond your free trial period, you need to start a paid subscription for the team. Here's an overview of how billing works and some of your options.

Note: This article applies only to the plans purchased directly from DeepScan site. For more information on the plans purchased from GitHub Marketplace, see Billing in GitHub Marketplace.

Payment method

You can pay for your subscription by making regular payments.

  • PayPal

    We accept PayPal payments. If you agree the payment from PayPal, we'll charge your PayPal account for your automatic payments.

Note: If PayPal is not available, you can try DeepScan app on GitHub Marketplace.

Billing currency

The US dollar is the only currency we support.

Automatic payments

We charge your payment method each billing cycle (month or year) for the service you will use during the cycle.

You're charged at the initial purchase and on the same day of each following month or year for the total number of seats in your team.

Also, we charge a prorated amount for the number of days left in the current cycle when you purchase more seats.

Seats

Team seats are subscriptions assigned to members in the team. Team owners and members each fill a seat, so you can add seats accordingly.

Adding seats to your team

If you'd like additional users to have access to your team, you can purchase more seats anytime.

When you purchase more seats, you are immediately charged a prorated amount for additional seats for the number of days left in your billing cycle. Additional seats are available to use immediately.

From your next billing date, you are charged the full amount. See billing examples.

To add seats to your team:

  1. In the team's settings page, click Change Seats under Manage Plan on the Plan tab to purchase more seats.
    Change Seats
  2. A new popup is displayed.
  3. Type the number of total seats in New Total Seats. You can see the number of additional seats in Change.
    Add Seats
  4. Click Add Seat.

Removing paid seats from your team

If you're not using all of the paid seats, you may want to remove seats to pay for fewer seats.

Note

We do not directly support reducing seats now. To reduce seats, downgrade your current subscription to Free plan and subscribe newly with the seats you want.

Switching billing cycle

You can switch to yearly billing from a monthly billing plan, or vice versa, at the end of the current billing cycle.

To initiate the billing cycle change:

  1. In the team's settings page, click Manage Billing Cycle under Change Plan on the Plan tab.
  2. A new popup is displayed.
  3. Select Monthly or Yearly to switch to.
  4. Review your new payment details, then click Switch Cycle.
    Change billing cycle
  5. We will require you to agree to the payment change on PayPal.
  6. If you agree, you can see the pending changes like:
    Pending Changes

Managing your team's billing information

Setting your team's billing email

DeepScan sends receipts and other billing-related information to your team's billing email.

Team owners can set the billing email address in the team's settings page.

  1. In the team's settings page, click General tab.
  2. At Billing email under Billing, enter an email address.
  3. Click Save.

Setting your team's extra billing information

You can set your VAT/GST identification number and extra billing information. Team owners can update company name and similar details there if necessary (which will also update the payment receipt appropriately).

  1. In the team's settings page, click General tab.
  2. At VAT/GST ID and Extra information under Billing, enter your VAT/GST ID and necessary information.
  3. Click Save.
    Set billing information

Viewing your team's billing information

You can find out your team's billing information in the team's settings page.

  • Plan type and its billing cycle
  • The number of total and available seats
  • Total payment amount
  • Next billing date

To view the billing information:

  1. In the team's settings page, click Plan tab.
  2. Under Summary, you can find out your team's billing information.
    View billing information

Receiving and downloading receipts

The following receipts are sent to the team owner:

  • Transaction receipt: sent as soon as you are charged for a subscription.

Team owners can download printable PDF receipts at any time from the team's settings page.

  1. In the team's settings page, click Plan tab.
  2. Under Payment History, click Download Receipt.
    Payment History

Billing examples

For example, suppose that your team began a subscription on June 4th (5 seats monthly).

  • Initial purchase: June 4th, you subscribe 5 seats monthly
  • June 4th, you are charged 5 seats
  • July 4th, you are charged 5 seats (monthly subscription)
  • Upgrade: July 16th, you purchase 3 more seats
  • July 16, you are charged a prorated amount for 3 additional seats for the time between July 16th and August 3rd
  • August 4th, you are charged 8 seats
Last updated on September 30, 2025